Handling Challenging Conversations and People

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Delivered at your offices anywhere in the UK

Having tricky conversations with staff and colleagues is one of the things many managers dread most. Sometimes this is because thorny issues have to be brought out into the open or because some personalities can be difficult to handle without causing a defensive or emotional response. This practical course provides an excellent way of getting to grips with best practice and building confidence in an open and supportive learning environment.

Wellbeing Espresso Series

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Short, energising talks delivered at your offices

These punchy 60-90 minute sessions are packed with practical insights and tools around wellbeing at work that can be applied instantly. Whether a one-off ‘lunch and learn’ session, or a series of talks spread out over a number of weeks, espresso wellbeing sessions provide maximum possible impact with the minimum of disruption to the working day.

Building a resilient team

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OPEN COURSE: 6 February London

Managers are in a powerful position to influence the wellbeing and productivity of their teams, but they need to be equipped to recognise and assist when team members show signs that they are struggling at work. And even before this, managers can play a key role in helping to build their team’s ability to cope and ‘bounce back’ when things don’t work out as planned. This highly practical programme provides a suite of skills to help managers build resilience into their teams, and to support those who need it most.

Resilience at Work

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OPEN COURSE: 27 March, London

Why is it that some people are able to cope with setbacks and changes of plan whilst others lose direction and motivation? During this course delegates will take a look at the factors that contribute to resilience – the capacity to use pressure and setbacks positively – and the important role of our own ideas and responses play in this. We will also build a tool-kit of techniques for developing resilience that will have a real impact on delegates’ capacity to cope with difficulties at work.

Leading Virtual Teams

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In-house UK wide

Virtual teams and remote working are fast becoming the norm, demanding new skills and expertise from managers to ensure they maintain engagement, motivation and morale without face-to-face contact. This course provides virtual team leaders with the understanding, tools and processes to ensure they are effective managers without having to be there in person.

Starting the Conversation about Mental Health at Work

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Delivered at your offices anywhere in the UK

Mental health issues affect around one in six workers at any given time, yet few ask their employers for help. Of course this is bad for the individual concerned, but the impact on their productivity and morale is bad for the organisation too. This course equips managers with a deeper understanding of mental health problems, and shows them how they can encourage a supportive culture that makes a real difference to the mental health of their teams.

Business Coaching Programmes

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Experienced, qualified business coaches available UK-wide

Business coaching offers a unique working partnership that benefits individuals, teams and organisations. Coaching sessions can focus on developing emotional intelligence, self-awareness, leadership capability, confidence or focus. Alternatively, they can address specific practical concerns or events. Our coaches work with you to build a strong and trusting relationship underpinned by sound coaching principles that blend challenge and support with proven personal development techniques.

Management Development Programmes

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Delivered at your offices anywhere in the UK

Working with you, we can create a management development programme designed to meets the particular needs, experience levels and roles of your current or aspiring managers. Our programmes are built out of modules, each providing a comprehensive grounding in the latest and best thinking on a particular management topic. All of our management trainers are highly qualified and experienced – both as trainers and as practitioners in senior industry roles.

Women Leaders in Science, Technology and Engineering

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Delivered at your offices anywhere in the UK

Many organisations in the technology, science and engineering sectors have recognised the lack of women in leadership positions as a problem that demands urgent attention. This comprehensive programme has been designed specifically to support women in these male dominated industries into management roles, providing them with a suite of skills that will enhance their effectiveness as individuals and leaders, as well as their ability to navigate organisational politics successfully.

Strengths Finder® (team talent assessment)

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This powerful strengths and talents assessment tool enables team members to understand their strengths and the unique contribution each of them can make to group success. Individual coaching and a team development day help ensure this new knowledge is converted into real-world productivity.