Key details

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By the end of the Leading Projects course delegates will learn to:

• Understand their personal management style and how it impacts others
• Adapt their style to suit the circumstances
• Help team members achieve their best through coaching and mentoring
• Use communication skills and techniques to increase their ability to influence others
• Feel more confident addressing difficult issues
• Set, track and measure team and individual objectives
• Provide effective, constructive feedback
• Deal with challenging attitudes
• Motivate team members more effectively
• Understand their communication style and flex it to maximise effectiveness

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Every workshop is adapted to the specific needs of the group. However, a typical agenda looks something like this:

1. Introductions and learning objectives

2. Developing a flexible leadership style

• Action-centred leadership – managing the task, the team and the individual
• What sort of leader are you?
• Identify the impact of different leadership styles on team performance and motivation
• Developing a flexible leadership style
• Managing the team, whilst being part of the team

3. Coach and mentor your team to increase staff engagement

• How to build engagement within your team
• Emotional intelligence and its link to leadership effectiveness
• Effective use of questions to encourage your team to think for themselves, solve their own problems and make decisions
• The GROW model

4. Challenging conversations with staff

• Set clear expectation for staff
• Gather evidence to measure people’s performance and behaviour
• Provide objective, effective feedback
• Manage people with a ‘poor attitude’
• Follow through on performance-related conversations
• Manage performance-related conversations with more confidence

5. Communication skills during challenging conversations

• Recognise what presses your buttons and how to respond when this happens
• Manage own behaviours when under pressure
• Recognise the difference between ‘intention’ and ‘behaviour’
• The role of words, tone and body language
• Five different communication styles and when each one works best

6. Personal action planning carried out throughout the session

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[restab title=”Target audience”]

This course is ideal for new managers or team leaders, or those who have not had formal management skills training.

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