Leading virtual teams
Available in-house UK-wide
Managing people remotely presents a unique set of issues that many managers find challenging. This course helps managers maintain the morale, discipline and motivation of their teams without regular in-person contact.
Adapted to your group's needs and delivered at your offices
About the course
With ever more of us working from home, on the road or across multiple sites, the character of management is changing. And for many, the lack of in-person contact can be a challenge.
Of course the manager’s central role remains the same: To maintaining morale, engagement and productivity in their teams. But without daily face-to-face contact many managers can feel their influence and oversight has been reduced.
From the perspective of team members, working remotely can present a range of challenges that require their manager’s support. What these are depends on their personalities, working environments and the tools that are made available to them, so managers need to be aware and responsive to a wide range of new needs and concerns.
Done right, virtual teams can be hugely effective satisfying to work in, offering the right balance of structure, support and freedom to enable individuals to flourish. Our Leading Virtual Teams course provides virtual team leaders and managers with the tool to achieve this.
Over the course of this insightful and practical day, you will learn how to build team identity, communication and structure whilst taking account of individual needs and working styles. You’ll leave equipped with the knowledge, skills and tools to run a focused, goal oriented team that works for the organisation and its employees.
By the end of this course, delegates will learn to:
- Identify and use effective leadership behaviours when leading virtual teams
- Recognise what virtual team members need and expect from team leaders
- Spot the different needs individuals have in relation to remote working and support them accordingly
- Use a range of communication methods to support effective team working
- Create and maintain motivation and team spirit within remote working environments
- Understand and adapt to cultural or language differences
- Use a range of techniques to manage and maximise the performance of virtual team members
1. Defining the characteristics of effective virtual teams
- The different types of virtual teams
- Identifying the challenges and opportunities of remote working
- How personality helps / hinders being a remote worker
- Flexing your response as a manager
- Identifying the behaviours, skills and qualities of highly effective virtual team leaders
2. Managing team performance and motivation
- Setting clear expectations
- Managing remote workers flexibly
- Creating a virtual environment to motivate the team
- Supporting and developing the team from a distance
- Providing effective, personalised feedback to the team and individuals
- Coaching from a distance
- Measuring team performance on an ongoing basis
- Running effective virtual team meetings
3. Building a high-performance virtual team
- Building engagement within a virtual team
- Defining remote team members’ expectations of their team leader
- Creating the right environment
- Building team spirit and trust
- Understanding the emotional, psychological and physical requirements of remote workers
4. Communication across a virtual team
- Identifying and overcoming the barriers to effective virtual communication
- Planning when and how often to communicate – and with whom
- Selecting the right communication method
- Developing and implementing communication systems and processes using technology such as online forums and online virtual meetings
- Techniques to ensure everyone is are heard and understood
5. Communicating with other languages / cultures (if appropriate)
- What are the difficulties we encounter with other languages / cultures?
- How do they experience us?
- Becoming culturally aware
- Tips and techniques to overcome these challenges
6. Continuing your development
- Developing a personal action plan to support you in putting your learning into practice
This course is for anyone who manages people who normally work from a different location to their own.
This might include mangers of teams whose members work from home, are part of a mobile workforce, or who work from other offices.
“[The trainer’s] experience is invaluable and her communication and delivery are second to none. She made things very clear and made sure everybody understood and participated.” Delegate, Entrepreneur’s Circle
“In a safe environment I felt able to explore aspects on my behaviour without being made to feel vulnerable.” Delegate from Markel International
“Very engaging and interactive. [The trainer] was superb.” Director, Advertising Standards Agency
“I am noticeably more confident and self-aware since I took part in the course and feel empowered to develop my career in a way that plays to my strengths.” Scientist, British Antarctic Survey
“I learnt a lot from the day. Lots of ideas to return to the office with. Very much enjoyed the course and the fantastically knowledgeable trainer.” Delegate, Iris Accountancy Solutions
Additional learning resources
We understand that your professional development doesn’t end when you walk out of the classroom. The time you’ve put in will only make a real impact if your learning is carried into the way you work. That’s why we offer post-course support in implementing your new skills, for as long as required. Your trainer is available to discuss problems, provide advice or offer feedback until you feel confident on your own.
This course also includes access to an ‘e-learning pinboard’, a password protected webpage where your trainer has posted articles, videos, interviews and other useful tools around the topic for you to draw on for inspiration and ideas going forward.
In-house courses at your offices
If you have any questions or if you would like to speak to one of ourtrainers about how this course could work for your organisation please get in touch. We can deliver the course at your offices, anywhere in the UK – and beyond.
- Which course you are interested in
- Where the course would take place
- How many delegates need to be trained
Just drop us a line with these basic facts and we’ll get back to you with a no-obligation quote on the same day.