Essential Management Skills
Duration: 2 days, delivered at a venue of your choice, anywhere in the UK.
Joanna Markham developed her huge knowledge of management practice and business psychology over a long career as an academic and in senior roles in industry. Over a fifteen year consultancy career she has worked with some of the world’s biggest companies, training everyone from new starters to CEOs across four continents. Joanna’s boundless energy and direct, positive training style make her a firm favourite with many of our clients.
Course certification and CMI membership
The Essential Management Skills course is recognised by the CMI.
Delegates receive a CMI certificate, as well as a year’s membership, including access to a wealth of online resources such as videos, document templates, an online library and much more to help them continue their professional development.
Course details
Who’s it for?
This course is ideal for current managers or team leaders, or those soon to be taking on this role. It assumes no previous management skills training.
What’s the course about?
For any manager – team leader, supervisor or corporate leader – the central challenge is to harness the skills and energy of others to the aims of the organisation. At every level of seniority, effective management is a key component in an organisation’s long-term success.
That means that being an effective, professional manager is one of the most important and well-rewarded skills in modern business life.
The best managers are able to get the maximum possible effort from their team, whilst maintaining happy working relationships and a sense of shared purpose. But achieving this balance is not easy. Even the most talented natural leaders need to develop an understanding of a wide range of skills, from identifying individuals’ key strengths to how to manage under-performance.
The Essential Management Course is all about providing delegates with the confidence, knowledge and techniques to be more effective leaders and managers. It focuses on how to build team cohesion, get the balance of talents right, and build a happy, motivated team. There is also an important opportunity to develop delegates awareness of their own leadership style, and what this means for how they are perceived by others.
What will delegates learn?
By the end of the Essential Management Course delegates will learn to:
- Identify their own personal leadership style and understand its impacts on their team
- Understand and utilise the ‘management cycle’
- Understand the value of different roles and personalitites within their team
- Identify and address missing skills in their team
- Improve individual performance through coaching
- Use delegation to improve motivation and performance
- Use SMART objective setting and evaluation to drive improvements in results
- Use key motivational techniques
- Manage under-performance and conflict
- Develop a shared vision and purpose
- Use influencing skills to improve individual performance
- Recognise and develop talent within their team
- Reward good performance and build morale
What is the course content?
Day 1
- Introductions and learning objectives
- Leadership versus management - what is great management about?
- Action Centred Leadership and task/people style
- Communicating with team members
- The management cycle
- Setting objectives and identifying critical results
- Addressing team skill profile development areas
- The attitude cycle: how to influence your stakeholders
- Understanding your influencing style
- Developing a team culture
- Effective feedback techniques
- Personal action planning
Day 2
- Motivation unpicked
- Managing conflict
- Handling difficult people and conversations
- Building a strategic mindset
- Focus on delivery and clients
- Persuasive communications and presentation skills
- Competitive exercise to practise management skills
- Final personal action plan
Client feedback for this course
“One of the best training courses I have attended. Many thanks.”
MS, Markel International
“[The trainer’s] experience is invaluable and her communication and delivery are second to none. She made things very clear and made sure everybody understood and participated.”
Delegate from Entrepreneur’s Circle
“Extremely engaging and enjoyable… I have learnt things that I can apply straight away.”
Director at the Country Land and Business Association
“A great experience. I have taken a lot out of these two days.”
Finance Manager, Insight Certification
“This has provided me with the confidence I have been lacking for some time.”
Senior Office, University of Wales
“Very enjoyable and motivating. Will put into practice with my team.”
Delegate, Westminster City Council
Find out more or book a course
If you have any questions or if you would like to speak to Joanna or one of our other trainers about how this course could be adapted to work for you please get in touch.
In most cases we can provide an all-inclusive quote to cover design, delivery and materials with some basic information:
- Which course you are interested in
- Where the course would take place
- How many delegates need to be trained
Just drop us a line with these basic facts and we’ll get back to you with a no-obligation quote on the same day.
Cambridge Executive Development is a boutique learning consultancy with a small and select team specialising in management and communication skills training. Over fifteen years we’ve helped delegates from hundreds of companies, including many of the country’s biggest brands, boost their productivity and confidence, and transform their impact at work.
