Each course is adapted to suit the needs of those attending and whether one or two days are allocated for the training. A typical programme will include these areas: Introductions What is the purpose of workplace coaching? The difference between doing, telling and coaching Behaviours and characteristics of a coach Competencies of a workplace coach Read more about What is the course content?[…]

By the end of the Coaching Skills for Managers course delegates will learn how to: Use essential coaching and questioning skills Use goals and action plans during coaching Apply a range of models when coaching Overcome barriers and resistance during coaching Set boundaries and use contracts in coaching Coach with greater confidence and success Act Read more about What will delegates learn?[…]

Managers know that their team’s best performance is achieved when every member puts in a strong individual performance. The most successful and happiest teams are those in which everyone feels supported, valued and positive about their role – and puts in a performance to match. Weak performance and low morale, on the other hand, can Read more about What’s the course about?[…]

The course is ideal for anyone who manages other people or leads a team, although coaching skills are applicable in a wide range of other contexts, including peer-to-peer.