What is the course about?

Research consistently shows that motivated and engaged teams outperform their less committed counterparts. Whether measured in terms of profitability, turnover, customer satisfaction or staff retention, motivated teams display greater productivity and achieve better results.

The high productivity of motivated teams is founded on everyone pulling together with a positive attitude and shared goals. But there’s no blanket approach to achieving high motivation. Everyone is motivated by different things. And managers need to account for these differences.

This session helps managers identify what makes a positive working environment, define key engagement factors and motivators, and understand how to adapt them to different team members. It also covers motivational communication skills and offers a range of tools to help managers get the most from their teams.

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