What is the course content?

Every in-house course is adapted to the specific needs of the group and organisation, but a typical programme outline might look like this:

  1. Introductions and objectives
  2. Your chance to describe personal goals and challenges
  3. Unpicking the dynamics of effective influence
  4. The power of great listening
  5. Body power – the art of great communication
  6. Identifying your influencing style
  7. Understanding and responding to others’ points-of-view
  8. Status and shaping others’ opinions about you
  9. The ‘games’ people play in meetings – and how to deal with them
  10. The dynamics of meetings at work
  11. The key stages of win-win negotiation
  12. Sharing experiences, confronting negotiation nightmares
  13. Putting it into action
  14. Take-aways and next steps
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