Every in-house course is adapted to the specific needs of the group and organisation, but a typical programme outline might look like this:
- Introductions and objectives
- Your chance to describe personal goals and challenges
- Unpicking the dynamics of effective influence
- The power of great listening
- Body power – the art of great communication
- Identifying your influencing style
- Understanding and responding to others’ points-of-view
- Status and shaping others’ opinions about you
- The ‘games’ people play in meetings – and how to deal with them
- The dynamics of meetings at work
- The key stages of win-win negotiation
- Sharing experiences, confronting negotiation nightmares
- Putting it into action
- Take-aways and next steps