What is the course content?

Every in-house delivery is unique and adapted to the needs of your delegates and organisation, however, a typical course might look something like this:


  • What is the purpose of workplace coaching?
  • Behaviours and characteristics of a coach
  • Competencies of a workplace coach
  • The role of coaching in building emotional intelligence and self-awareness

Communication skills

  • Words, tone, body language
  • A range of questioning skills for coaching
  • Building rapport
  • Skills practice and feedback

Coaching models and practice

  • The GROW model
  • Building your own bank of coaching questions
  • Diagnostic tools and psychometric models to support coaching
  • Further skills practice and feedback

Setting goals and feedback

  • Preparing for coaching
  • Feedback models
  • Setting well-defined goals
  • Overcoming defences
  • Challenging skills
  • Skills practice and feedback

Structure of coaching

  • Opening and closing a coaching session
  • The coaching cycle
  • Record keeping

Ethics and boundaries in coaching

  • Contracting in coaching
  • Coaching supervision
  • Self-management as a coach
  • ICF core competencies of coaching
  • Reflecting on own strengths and weaknesses as a coach

Coaching within a business

  • Barriers to coaching
  • Evaluating coaching
  • Skills practice and feedback
This was posted in . Bookmark the permalink.