What will delegates learn?

By the end of the Personal Impact course delegates will learn:

  • What defines ‘Personal Impact’
  • How to take more control of the first impressions they create
  • Practical ways to sustain effective professional relationships
  • How to manage any status gaps appropriately
  • Ways to adapt tone and body language to create the impressions they choose
  • How and when to be assertive
  • Tools and tips to pre-empt workplace conflict
  • Authentic ways be their most credible
  • Techniques to help them to ‘fake it until you make it’ in order to handle nerves and lack of confidence
  • Further options to suit their personal style from our expert trainer
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