By the end of the Personal Impact course delegates will learn:
- What defines ‘Personal Impact’
- How to take more control of the first impressions they create
- Practical ways to sustain effective professional relationships
- How to manage any status gaps appropriately
- Ways to adapt tone and body language to create the impressions they choose
- How and when to be assertive
- Tools and tips to pre-empt workplace conflict
- Authentic ways be their most credible
- Techniques to help them to ‘fake it until you make it’ in order to handle nerves and lack of confidence
- Further options to suit their personal style from our expert trainer