A resilient team copes with uncertainty, overcomes setbacks and is positively focussed on moving forward. This session helps managers develop resilience in their teams.
The session includes:
- Building engagement across your team and different ways to achieve this
- The role of emotional intelligence in building team resilience
- Dealing with knock-backs and uncertainties in the team
- Developing a positive team attitude and gaining perspective
- Coping with change – identifying what different members of staff need at different stages of change
- Action planning