A typical agenda looks like this, although in-house courses content can vary to suit your needs.
1. The legal framework for stress, anxiety, depression and mental health issues
- The legal responsibilities of employers and managers in relation to stress, anxiety, depression and other mental health issues
2. Introduction to stress and wellbeing
- The difference between stress and pressure
- Identifying signs of pressure, stress and mental health concerns in themselves and others
- Reasons for stress, pressure and mental health issues
- The impact of mental health and other stress-related issues on individuals, teams and organisations
- The benefits of proactively supporting staff
3. Starting the conversation with an employee about mental health
- What gets in the way of us having conversations with staff about this?
- Spotting the signs, eg lack of sleep, lack of concentration, lack of energy, increased mental fatigue
- Conversation skills to talk to and support an employee
- Using your organisations policies and procedures to help an employee
- Employees’ Assistance Programmes (EAP) and other support available for staff
- Case studies
4. Understanding resilience and wellbeing
- Definition of resilience and wellbeing
- How resilient are you? The Cooper/Robertson Questionnaire (completed before the course)
- Emotional intelligence – the link between emotional intelligence and resilience
- Different factors that build physical and emotional resilience
5. Building Emotional Resilience – Dealing with pressure and overcoming set backs
- Circle of control – Identifying what you can control, what you can influence, and what you can’t do anything about
- Cognitive restructuring – identifying thinking patterns to deal with setbacks positively:
- ABC thinking
- Permanence, Pervasiveness, Personalisation
- Making the most of your own time – switching off and re-charging
- Mindfulness
- Responding to change and how this is linked to resilience
- Developing bounce-back
6. Building a resilient team
- The manager’s role in building resilience
- Engagement science – the link between staff engagement, resilience and well-being
- Increasing engagement and resilience in teams
7. Action planning
- Goal setting
- Action plans
- Next steps